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How to Attract and Keep Talented Professionals
Few issues today are more
important than how to attract and keep talented professionals.
Here are a few tips and recommendations on how to support
talented employees so as to gain their trust while earning their
loyalty.
Be a friend, not a boss. This supportive role will foster communication,
then cooperation, then collaboration, and ultimately commitment.
Enable talents to make decisions. Talents are most
knowledgeable about the subject and have ultimate responsibility
for executing a decision. It makes sense to let them make
decisions as much as possible.
Foster creativity. Don't interfere with your talents. Remember that
performance is simply potential minus interference. The less
interference, the better the performance.
Give them what they want. Ask talents what they require
from you, then give it to them fast. Keep in mind that there are
many other employers who are just one click away.
Treat talents as customers. Like customers, talents
can go anywhere where there's a better deal. Take their feedback
and suggestions seriously.
In addition to the above recommendations, keep in mind that
talents consistently cite three main needs:
- Co-workers
and bosses, with whom they can develop mutual respect and
trust, learn from, discuss ideas with, and collaborate with.
- Freedom
from micromanagement. Most people don't enjoy being overly managed.
Talents in particular hate bosses who constantly look over their
shoulder and provide unsolicited advice. Talents want
freedom to work, to make mistakes, to learn, to innovate and
to joyfully pursue professional challenges.
- Freedom from fear. Talents are repelled by organizations
that exhibit fear. For motivational purposes, it may
sometimes be productive to use the carrot, but it is
rarely advisable to use the stick.
Other needs include freedom to pursue ideas and interests, and a
corporate culture that values honesty, trust, respect, fairness,
friendship and kindness.
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